Shipping policy
At The EVE Collective, we’re committed to getting your order to you as efficiently and safely as possible. Below you’ll find all the details regarding how we process and ship your products.
Processing Time
All orders are processed within 2–4 business days. During peak periods or product launches, processing times may be slightly extended. You’ll receive an email notification once your order has been shipped.
Shipping Rates & Delivery Times
Shipping is available Australia-wide via Australia Post or selected courier services.
| Shipping Option | Estimated Delivery | Cost |
|---|---|---|
| Standard | 3–8 business days | $8.95 |
| Express | 1–3 business days | $14.45 |
Free standard shipping on orders over $100.
International Shipping
For international orders, a flat rate of $20 is charged. Please allow up to 20 days for delivery. For further assistance with international shipping, please reach out to us at info@theevecollective.com.au.
Packaging
Your order is packed with care using minimal, eco-conscious materials that align with our values of simplicity and sustainability.
Tracking
All orders include tracking. You’ll receive a tracking number via email once your order is on its way.
Delays or Issues
Once your parcel is handed over to the postal carrier, delivery times are out of our control. If your order is delayed or appears lost, please contact us at info@theevecollective.com.au, and we’ll do our best to assist.